Team Coaching

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Audience

An intact team + manager

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Objective

To improve the team’s overall effectiveness and performance

One-on-one coaching and 360-degree assessments are useful in helping individuals gain valuable information about themselves. This approach, however, is limited and only tells half the story. The missing half is looking at the team as a whole.

Team coaching enables a team to function as more than the sum of its parts by clarifying the team’s purpose and improving the relationships within the team and its external environment. Every team is a living, dynamic system with its own personality, strengths, blind spots, spoken and unspoken rules. Without awareness of the team dynamics and ways to shift or influence those dynamics, individuals may struggle with alignment, decision-making, productivity, collaboration, and accountability. Our coaches use a five-step process to ensure a successful outcome:

1. Match - We start with an initial conversation with the manager to understand the current team situation. The purpose is to define the scope of work and to match a team coach based on needs, availability, style, experience, and pace.

2. Discovery - We use an interview-based process to speak with each team member individually to gather pertinent information about their role, contribution, challenges they face, and any perceptions about the current team dynamics. A typical interview takes 45 to 60 minutes.

3. Design - We determine the appropriate assessments, tools, and methodologies to use for the coaching sessions based on the one-on-one interviews. The coach may conduct real-time observation of the team in action during a regular meeting for additional information.

4. Coach - Sessions are focused on three objectives: 1) to surface needs and differences among team members; 2) to have productive conversations about what’s working and what’s not (i.e., addressing the “elephant in the room”); and 3) to build specific skills needed among the team members, such as giving feedback or influencing others. While we provide an agenda for each session, the coaching will happen in real-time and we remain flexible to adapt to meet the emerging needs of the team. Post-work is assigned to be completed in between the team coaching sessions to ensure that the insights, outcomes, new skills and behaviors are practiced and applied in the team’s day-to-day work.

5. Evaluate - Surveys and regular check-ins to ensure objectives are met and that you are completely satisfied.

Group Coaching

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Audience

Up to 8 leaders (who do not work directly with each other at the same organization)

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Objective

To gain different perspectives and individual experiences via group learning format

A customized approach that is a scalable and economical way to provide coaching to a cohort of high-potential leaders. Materials for group coaching is designed to ensure relevancy and high-impact. We curate content in service of supporting your current business needs. This type of engagement brings the benefits of individual coaching to a group to:

• Leverage group wisdom - Participants add depth and richness to the group coaching experience. In addition to the content provided by the coach, participants learn from each other by sharing different perspectives and experiences.

• Improve accountability - Regular sessions reinforce learning and behavioral change over time. Participants hold one another accountable by applying and practicing newly learned skills outside of the sessions.

• Create consistency - Participants learn the same skills and develop a common language and set of tools.

• Build internal capacity - Participants will be equipped with skills provide peer coaching and/or mentor others within your organization. Doing so will scale the amount of impact across the business in a highly efficient way so that the learning continues long after the group coaching engagement ends.